The problem may be caused by a hardware issue. There are different PC using the Windows system. The reason for the keyboard backlight not working may be various, but there are some common reason and common fixes you can try.
Reboot your computer normally can solve many common errors. Shutdown your computer, take out the battery, wait for few seconds then put it back and reboot your PC.Īfter that, check the keyboard backlight again. It’s possible that the keyboard backlight not working issue is caused by certain driver issue. But how do you know the problem is caused by the driver, not by others? Here’s how: Step 1: Examine your computer Take the ASUS notebook as an example, the ATK driver directly influences the keyboard backlighting. You need to examine the problem to know whether it’s a hardware issue or driver issue. In the BIOS system, press the key Fn + F3/F4 together to check your keyboard backlight can be turned on or not.When you see the loading screen, keep pressing F2 hotkey.To do this, you need to enter it’s BIOS system. If the keyboard backlight doesn’t work or can’t be adjusted, the reason probably is the hardware issue. You can contact the manufacturer’s customer service or bring your computer to your local computer service center for help. If it’s work in the BIOS system, you need to update the ATK driver package. Step 2: Update the driverĪTK driver is the driver produced by ASUS in order to control the ASUS keyboard hotkeys. So if the ATK is outdated or missing, your keyboard backlight could have trouble and cause you problem. There are 2 ways you can update the ASUS ATK drivers: manually and automatically. Option 1 – Download and install the driver manuallyĪSUS keeps updating drivers. To get them, you need to go to the ASUS website, find the drivers corresponding with your specific flavor of Windows version (for example, Windows 32 bit) and download the driver manually. Once you’ve downloaded the correct drivers for your system, double-click on the downloaded file and follow the on-screen instructions to install the driver.Enter your model name and search or select the product in the drop-down menu.
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